This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Jul 14, 2022 - 02:23 UTC
Update
Order imports are now impacted across all regions. We are continuing to investigate this issue.
Posted Jul 14, 2022 - 00:23 UTC
Investigating
Our Engineering team is currently investigating delays importing and updating orders from Amazon. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Jul 13, 2022 - 23:50 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).