This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of ChannelAdvisor clients.
Posted Dec 20, 2023 - 06:35 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from TikTok. We have contacted TikTok and are awaiting additional information.
This alert will be updated as more information is available.
Posted Dec 19, 2023 - 11:08 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).