Meta Shops - Order Import Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. There is no action required on the part of Rithum clients.
Posted Mar 13, 2024 - 09:34 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Mar 11, 2024 - 07:26 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Mar 08, 2024 - 17:43 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Mar 07, 2024 - 07:57 UTC

Investigating

Our Engineering team is currently investigating delays importing orders from Meta Shops. We have contacted Meta Shops and are awaiting additional information.

This alert will be updated as more information is available.
Posted Mar 06, 2024 - 07:33 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).