This issue has been resolved. At this time, all orders are importing normally. There is no action required on the part of ChannelAdvisor clients.
Posted Sep 20, 2024 - 15:35 UTC
Update
This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 20, 2024 - 04:16 UTC
Investigating
Our Engineering team is currently investigating issues importing orders from The Iconic. As a result, you may see some erroneous test orders in your account.
This alert will be updated as more information is available.
Posted Sep 19, 2024 - 23:20 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).