This issue has been resolved. There is no action required on the part of Rithum clients.
Posted Feb 27, 2024 - 16:08 UTC
Identified
This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Feb 27, 2024 - 09:48 UTC
Investigating
Our Engineering Team is currently investigating issues with the creation of Deal Planner Campaigns. As a result of this issue, you may see the following error when attempting to create a Deal Planner Campaign:
"There was a problem updating your parameter, please try again.”
Our Engineers are working on a resolution as our highest priority.
This alert will be updated as more information is available.
Posted Feb 26, 2024 - 21:53 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).