This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted May 11, 2022 - 06:43 UTC
Update
This issue is still ongoing as of today. LaRedoute is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted May 10, 2022 - 15:16 UTC
Investigating
Our Engineering team is currently investigating delays importing orders from LaRedoute. We have contacted LaRedoute and are awaiting additional information.
This alert will be updated as more information is available.
Posted May 09, 2022 - 08:55 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).