This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of ChannelAdvisor clients.
Posted Oct 24, 2023 - 21:01 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from TikTok US. We have contacted TikTok US and are awaiting additional information.
This alert will be updated as more information is available.
Posted Oct 24, 2023 - 10:27 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).