This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Dec 27, 2022 - 17:44 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from Rakuten FR. We have contacted Rakuten FR and are awaiting additional information.
This alert will be updated as more information is available.
Posted Dec 27, 2022 - 15:34 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).