Product Update and Order Import Issues
Incident Report for ChannelAdvisor Status Page
This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Oct 21, 2021 - 09:21 UTC
Monitoring has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 20, 2021 - 14:32 UTC
Our Engineering team is currently investigating delays sending product data to and importing orders from We have contacted and are awaiting additional information.
Posted Oct 20, 2021 - 08:11 UTC
This incident affected: Platform (Products, Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).