This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Oct 21, 2021 - 09:21 UTC
Monitoring
Christmas.com has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 20, 2021 - 14:32 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from Christmas.com. We have contacted Christmas.com and are awaiting additional information.
Posted Oct 20, 2021 - 08:11 UTC
This incident affected: Platform (Products, Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).