Our engineering team is continuing to monitor the status with jClub. The integration is experiencing an issue which is affecting ChannelAdvisor’s ability to send product data and receive orders.
At this time, this alert will be closed and our Support team will reach out directly to all affected clients to resume pertinent updates.
Posted Nov 25, 2020 - 18:25 UTC
Update
This issue is still ongoing as of today. We are working with JClub to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Nov 03, 2020 - 15:19 UTC
Update
This issue is still ongoing as of today. JClub is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Oct 30, 2020 - 08:07 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from JClub. We have contacted JClub and are awaiting additional information.
This alert will be updated as more information is available.
Posted Oct 28, 2020 - 11:29 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).