This issue has been resolved. At this time, all orders are importing/updating normally. There is no action required on the part of Rithum clients.
Posted Mar 28, 2025 - 19:20 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 28, 2025 - 18:44 UTC
Investigating
Our Engineering team is currently investigating delays completing order adjustment actions and importing order updates. We have identified the issue and working on the resolution.
This alert will be updated as more information is available.
Posted Mar 28, 2025 - 18:44 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).