Walmart - New Product Listing Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Mar 25, 2023 - 18:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 24, 2023 - 13:51 UTC

Update

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.

All impacted products feeds will automatically be retried and in most cases are listing successfully in subsequent attempts.

This alert will be updated as more information is available.
Posted Mar 22, 2023 - 19:37 UTC

Update

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Mar 21, 2023 - 07:25 UTC

Investigating

Our Engineering team is currently investigating issues sending product data to Walmart for new seller-managed product listings. As a result of this issue, you may see the following errors in your Walmart Listings view for new, non-WFS products:

[EXT_DATA_ERROR_60670554076755] ‘stateRestrictions’ is not a valid field. ** Do not add or change the field names in the specification.

We have contacted Walmart and are awaiting additional information.

Existing seller-managed listings and WFS listings are not believed to be affected at this time.

This alert will be updated as more information is available.

If you have any questions, please contact the ChannelAdvisor Support team via My Support Center.
Posted Mar 20, 2023 - 19:26 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).