Google Shopping Feeds Delayed
Incident Report for ChannelAdvisor Status Page
This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Sep 13, 2023 - 17:14 UTC
We are currently experiencing issues sending product feeds to Google Shopping. As a result of this issue, you may receive the following error from Google.

"On 12 September 2023 you uploaded to Google Merchant Center (Account ID: xxxxxx) via SFTP a file named "xxxx", but you don't have a data feed registered with this name. Please verify that you provided the correct file name, including correct capitalization."

We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Sep 12, 2023 - 23:47 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).