Shopify Product Update and Order Import Issues
Incident Report for ChannelAdvisor Status Page
This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Feb 17, 2021 - 22:11 UTC
Shopify has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Feb 17, 2021 - 21:16 UTC
Shopify is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and to receive order data. Shopify has posted additional information on this issue on their status page.


This alert will be updated with more information as it becomes available.
Posted Feb 17, 2021 - 21:03 UTC
Our Engineering team is currently investigating delays sending product data to and importing orders from Shopify. We have contacted Shopify and are awaiting additional information.
Posted Feb 17, 2021 - 20:46 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).