This issue has been resolved. At this time, all product updates are processing normally. There is no action required on the part of ChannelAdvisor clients.
Posted Oct 26, 2023 - 07:27 UTC
Update
This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Oct 26, 2023 - 07:18 UTC
Investigating
Our Engineering team is currently investigating delays in sending product data to Fruugo. We have contacted Fruugo and are awaiting additional information.
This alert will be updated as more information is available.
Posted Oct 25, 2023 - 16:30 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).