Amazon 3P North America Feed Backup

Incident Report for Rithum for Brands Status Page

Resolved

We are fully recovered as of 12pm ET (5pm UTC)
Posted Nov 16, 2023 - 20:33 UTC

Monitoring

Around 9:30 EST (2:30 UTC) we started seeing some recovery and NA feeds seem to be almost recovered.
Posted Nov 16, 2023 - 16:57 UTC

Investigating

Starting around 7:30am EST (12:30pm UTC), Amazon feeds started to backup in North America. Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.


This alert will be updated as more information is available.
Posted Nov 16, 2023 - 15:09 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).