Amazon Product Update Issues - All Locales

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Jul 22, 2022 - 19:34 UTC

Monitoring

Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jul 22, 2022 - 15:55 UTC

Update

This issue is ongoing and the Amazon Engineering team is working to resolve this issue at their highest priority.
Posted Jul 22, 2022 - 13:29 UTC

Investigating

Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.
Posted Jul 22, 2022 - 07:22 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).