All Systems Operational

System Operational
Platform Operational
Products Operational
Sell: Marketplaces, First Party & Webstores Operational
Fulfill: Orders & Fulfillment Operational
Marketing Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming System Maintenance: February 28, 2026 Feb 28, 2026 05:00-08:00 UTC

On February 28, 2026 at 12:00 AM ET, the Rithum for Brands platform will undergo scheduled offline maintenance which may take up to three (3) hours to complete.

During the maintenance window, the Rithum for Brands platform will be offline and unavailable. Once completed, our system will automatically process all feeds, orders and notifications queued during the maintenance window with no action required on your part.

Thank you for your patience as we improve our platform to better serve you.

Posted on Jan 16, 2026 - 16:30 UTC
Feb 14, 2026
Resolved - This issue has been resolved. There is no action required on the part of Rithum clients.
Feb 14, 12:43 UTC
Investigating - We are currently experiencing delays when making configuration changes to the Rithum for Brands accounts. Our engineering team is actively investigating, and we will provide an update as more information is available.
Feb 14, 10:42 UTC
Resolved - The issue related to UI data visibility delays has now been resolved. There is no action required on the part of Rithum clients.
Feb 14, 10:37 UTC
Investigating - Following recent maintenance activities, we are currently experiencing delays within the Rithum for Brands UI.
Product Updates, Orders, and Fulfillment updates continue to be processed as expected. The impact is limited to UI delays, which may affect the timeliness of data visibility.
We are working on a resolution as our highest priority. We apologize for the inconvenience. This alert will be updated as soon as more information is available.

Feb 14, 09:36 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 UTC
Scheduled - On February 14, 2026 at 12:00 AM ET, the Rithum for Brands platform will undergo scheduled offline maintenance which may take up to three (3) hours to complete.

During the maintenance window, the Rithum for Brands platform will be offline and unavailable. Once completed, our system will automatically process all feeds, orders and notifications queued during the maintenance window with no action required on your part.

Thank you for your patience as we improve our platform to better serve you.

Jan 15, 21:17 UTC
Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.