ChannelAdvisor Status Page Status

All Systems Operational

System Operational

Platform Operational

Products Operational

Sell: Marketplaces, First Party & Webstores Operational

Fulfill: Orders & Fulfillment Operational

Marketing Operational

Shoppable Media Operational

API Operational

Elevate For Amazon Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Amazon US Order Import Issues

Resolved - This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Nov 14, 05:30 UTC

Investigating - Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.
Nov 13, 20:34 UTC

Nov 13, 2024

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Rithum for Brands Platform Connectivity Issues

Resolved - This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of Rithum clients.
Nov 8, 01:42 UTC

Monitoring - The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Nov 8, 00:57 UTC

Investigating - Our Engineering team is currently investigating delays sending product data and importing orders as well as delays with certain platform features.

This alert will be updated as more information is available.
Nov 8, 00:31 UTC

Nov 7, 2024

No incidents reported.